Clinic Receptionist / Administrator 

Job Type

Part-time / full time role available for the right candidate

About Us:
At Aspire Physiotherapy, we are dedicated to providing exceptional care to our patients through tailored physiotherapy treatments. Our clinic offers a welcoming and professional environment where both staff and patients feel valued and supported.

We are looking for a friendly, organised, and motivated receptionist to join our team and help deliver excellent service to our patients.

Job Description:
As receptionist, you will be the first point of contact for patients, ensuring they have a positive and efficient experience from the moment they enter the clinic. Your primary responsibilities will include managing phone calls, scheduling appointments, taking payments, greeting patients, and supporting the clinic's day-to-day operations.

Key Responsibilities:

  • Greet patients in a friendly and professional manner.

  • Answer and manage incoming calls, emails, messages and appointment inquiries.

  • Schedule, reschedule, and confirm patient appointments.

  • Process patient registrations and handle administrative tasks as needed.

  • Manage patient records in accordance with data protection regulations.

  • Provide general information about the clinic’s services and procedures.

  • Process payments and manage billing inquiries

  • Assist with other administrative duties as required to support clinic operations.

·       Manage and monitor stock levels of clinic supplies.

Skills and Qualifications:

  • Previous experience in a reception or administrative role, ideally within a healthcare setting (physiotherapy experience is a plus).

  • Excellent communication and interpersonal skills.

  • Strong organisational and time-management skills.

  • Proficiency in using Microsoft Office and clinic management software.

  • Ability to handle confidential information with integrity.

  • Friendly, approachable, and customer-focused attitude.

  • Ability to work well both independently and as part of a team.

What We Offer:

  • Competitive salary based on experience.

  • Full time / part time flexibility for the right candidate.

  • Opportunity to work in a supportive and dynamic team environment.

  • A chance to be part of a well-respected physiotherapy clinic making a positive impact in the community.

How to Apply:
To apply, please send your CV and a cover letter detailing your experience and why you would be a great fit for this role to info@aspirephysiotherapy.ie by 24/01/25.